Updated December 19th, 2022
Tuqqi Systems LTD. (“Tuqqi”, “we”) is committed to maintaining the privacy of its customers (“Customer User”, “you”) and website users (“user”, “you”). The following information describes how Tuqqi collects and processes information about you when you use our Platform (as defined below) and website (the “Website”).
Tuqqi provides a SaaS platform (“Platform”) that connects to Tuqqi's customer's employee/organization's working tools & personal computers, for processing and indexing data inside the tools based on configurations to provide search, updates and knowledge management services ("Services"). ThePlatform allows its Customer Users to manage tasks and projects, share knowledge, get CRM solutions, sync with a live feed and chat with team members.The Website provides information about Tuqqi and its Services and enables its users to login to the Platform, contact Tuqqi with respect to the Services, fill out a questionnaire which will evaluate if Tuqqi is relevant for the user’s business, and to apply for an open position at Tuqqi.
Information from which you can be personally identified may also be collected, including but not limited to your name, email address, phone number, personal photos, job title, any personal details and content you choose to insert to the Platform and the location of the computer through which you used the Platform and Website (hereinafter: “Personal Information”). Personal Information shall be collected only if received voluntarily from you, including, without limitation, via the following ways:
The following sections are relevant only to Customer Users (i.e. users who have an account on the Platform):
Use of Information
We use the Personal Information we collect from you for a range of different business purposes according to different legal bases of processing.We may use or process your Personal Information for the following purposes. One or more purposes may apply simultaneously.
We process the Personal Information where it is necessary for the adequate performance of the contract regarding the requested Services or when applicable, for the negotiation of a future employment contract with you.
We collect Personal Information to improve and develop our Services and understand feedback on Tuqqi's Platform and Website and to help provide more information on the use of Services more quickly and easily.
We process this information in light of our legitimate interest in improving the Platform and Website, to allow our users to have the best experience.
We may use your information to detect and prevent fraud, abuse and security incidents in the following ways;
We process this information in light of our legitimate interest in improving our Platform and Website by enabling our users to browse in a secure environment.
We process this information in light of our legitimate interest to personalize your experience on the Platform and Website and customize our content.
As an integral part of the Platform, we may, from time to time, share yourPersonal Information with other Customer Users in your organization.
In order to perform our contractual and other legal responsibilities or purposes, we may, from time to time, need to share your Personal Information with third parties. We may as well share your Personal Information with our affiliates, subsidiaries or any third party service providers and individuals to facilitate our Services or any portion thereof, such as marketing, data management or maintenance services, such as Azure, AWS, Intercom, Zapier, and Sentry. We may also share your information with analytics service providers, such as cumul.io, for analytics services. Such analytics service providers set their own cookies or other identifiers on your computer, through which they can collect information about your usage of our Platform and Website. This helps us compile aggregated statistics about the effectiveness of our Platform and Website.
We may also transfer your information, including Personal Information, in connection with a corporate merger, consolidation, the sale of related assets or corporate division or other fundamental corporate changes. Furthermore, information about you may also be released in order to comply with any valid legal obligation or inquiry or process such as a search warrant, subpoena, statute or court order.We will also release specific information in special cases, such as if you use the Platform or Website to perform an unlawful act or omission or take any actor omission that may damage Tuqqi, its property and goodwill, or if there is an attempted breach of the security of the Platform or Website or a physical or property threat to you or others. With respect to our data protection practices, you have the right to file a complaint to any relevant supervisory data protection authority.
You have the right at any time to request to access or modify your information. To exercise these options, please contact us at email@example.com.
In some jurisdictions, in particular those located within theEuropean Union (the "EU") or within the European Economic Area(the "EEA"), you may be afforded specific rights regarding your Personal Information. Subject to such eligibility, you may have the following rights to:
Generally, with regard to information collected on our Website, Tuqqi is a "Data Controller". Therefore, if you wish to exercise the above mentioned rights, please contact us, and we will make our best efforts to fulfill your request.
With regard to information collected via the Platform, Tuqqi is considered a "Data Processor", and Tuqqi's Customer User is the Data Controller of the information provided to Tuqqi by such Customer User. If you wish to exercise the above mentioned rights, you should contact our relevant customer, and they will have the duty to respond to your request. If you still wish to contact us, we assure you that we will make our best efforts to fulfill your request.
If you wish to file a request regarding any of the above, you may contact us at: firstname.lastname@example.org.
We may use“cookies” and/or other technologies or files (collectively, “cookies”)to identify how visitors make use of this Platform and Website. This aggregated tracking information may be used to help us improve and enhance the Platform and Website experience for all of our users. In addition, cookies are used for adjusting the Platform and Website to your personal preferences. Cookies contain information such as the pages you visited, the length of time you stayed on thePlatform and Website, the location from which you accessed the Platform and Website and more. If you would prefer not to have cookies stored on your computer, you may modify your browser settings to reject most cookies, or manually remove cookies that have been placed on your computer. However, by rejecting the cookies, you may be unable to fully access the offerings on this Platform andWebsite. To find out more about cookies, visit www.allaboutcookies.org.
Opt In or OptOut
You are always in control of your data, and if you choose to receive information from us, you can change your mind later. If, at any time, you would like to stop receiving such information or opt out of a feature, you may notify us by writing to email@example.com. You should be aware, however, that it is not always possible to completely remove or modify information in our databases and servers, although we will always make reasonable efforts to do so upon your request.
Links to Other Websites
We deploy industry standard measures to ensure the security, confidentiality, integrity and availability of Personal Information we process. We maintain physical, technical and administrative safeguards, and test and update these periodically. We endeavor to restrict access to Personal Information on a ‘need to know’ basis for the provision of Services to you. No such measures are perfect or impenetrable. In the event of a security breach, we will take all reasonable action to minimize any harm. Although we will do our best to protect PersonalInformation, we cannot guarantee the security of data transmitted to our site or to group companies, and transmission is at the users own risk.
Generally, Tuqqi does not retain information longer than necessary to provide its Services and for its reasonable business and lawful needs. If you withdraw your consent to us processing your data, we will erase your PersonalInformation from our systems, unless the data is required for Tuqqi to establish, exercise or defend against legal claims or it is necessary for the performance of there quested Services.
California Online Privacy Protection Act
According to CalOPPA, we agree to the following:
California Privacy Rights
The California Consumer Privacy Act of 2018 (“CCPA”) permits users who are California residents to request to exercise certain rights. If you are a California resident, the CCPA grants you the right to request certain information about our practices with respect to your Personal Information. In particular, you can request to receive information on the following:
You can be rest assured that we do not sell your Personal Information. If you choose to exercise your rights, we will not charge you different prices or provide different quality of our Services, unless those differences are related to your provision of your PersonalInformation.
Please note that you must verify your identity and request before further action is taken. As a part of this process, government identification may be required. Moreover, you may designate an authorized agent to make a request on your behalf.
We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. Any disclosures we provide, will only cover the 12 month period preceding your verifiable request's receipt. If, for some reason, we cannot reply within such time frame, our response will include an explanation for our inability to comply. If you wish to exercise your CCPA rights, please contact us at: firstname.lastname@example.org
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
CAN SPAM Act
The CAN-SPAM Act is a Federal US law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
To be in accordance with CAN SPAM, we agree to the following:
If at any time you would like to unsubscribe from receiving future emails, you can email us at email@example.com and we will promptly remove you from ALL.
The Website and Platform are not intended for children under the age of 16. We do not, knowingly or intentionally, collect information about children who are under 16 years of age.
IF YOU ARE UNDER THE AGE OF 16 YOUMAY NOT USE THE SERVICE, UNLESS PARENTAL CONSENT IS PROVIDED ACCORDINGLY
Governing Law and Jurisdiction